Jana Stojisavljevic, Author at Upment

Episode 11

Customer Journey Revisited

From Awareness to Advocacy: The Customer Journey Revisited

07:23

Episode 10

Maintain Customer Loyalty in a Crowded Market

The Secret to Building Customer Loyalty in a Crowded Market

06:11

Episode 9

ChatGPT and other AI Chatbots

The Impact of ChatGPT and other AI Chatbots on Customer Service

09:24

Episode 5

Building_Strong_Customer_Communities

Building Strong Customer Communities: Best Practices and Success Stories

05:23

Episode 8

The-Future-of-Customer-Engagement

The Future of Customer Engagement: Trends, Technologies, and Opportunities

07:26

Episode 6

Omnichannel Experience

The Seamless Omnichannel Customer Experience

05:07

Episode 4

Stand-Out-In-A-Crowded-Market

The USP Edge: How to Stand Out in a Crowded Market

05:25

Episode 7

Employee-Empowerment

Improving Customer Satisfaction: The Benefits of Employee Empowerment

06:14

Episode 3

The Power of Cohesive Branding: How to Stand Out and Build Trust with Your Customers

05:38

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