Improving Customer Satisfaction: The Benefits of Employee Empowerment

Employee-Empowerment

Podcast transcript Welcome to the Insiders Podcast, where we explore the strategies and tactics for improving your bottom line. I’m your host, Mark Hebblewhite, and today we’ll be talking about the benefits of employee empowerment and how it can improve customer satisfaction. What is Employee Empowerment? Employee empowerment is a hot topic in business today, …

The Power of Cohesive Branding: How to Stand Out and Build Trust with Your Customers

Cohesive branding

Podcast transcript Hey there, brand builders. Welcome to the Insiders Podcast. I’m your host, Mark Hebblewhite. I’m so excited to be talking about one of my favourite topics today, creating a cohesive brand. Now, I know some of you may be thinking, Ugh, branding is so boring, but trust me, it’s not. Creating a cohesive …