How Customer Journey Mapping Helped a Small Bakery Grow their Business by 30%

Customer Journey Mapping Infographic

Being an eCommerce business owner, it is important to understand that your customers’ journey is extremely important for the customer to make a purchase from your store. In this article, we will delve into one of the most effective methods to help your business expedite its growth, by reaching into the world of customer journey …

11 Customer-Centric Strategies for Developing an eCommerce

eCommerce Strategy

In this blog post, we will discuss seven customer-centric strategies for developing an eCommerce strategy. Some of these strategies include: creating a cohesive brand, understanding your audience and making their needs priority number one in your decision-making process, knowing who your competitors are and how they can be overcome. Creating a Cohesive Brand Building a …

Covid-19 (Coronavirus) Changing the Way we Shop – eCommerce

Coronavirus and eCommerce

As the coronavirus takes hold across the world, there has been a considerable change in consumer purchasing behaviours. The fact that the general public has been asked to self-quarantine themselves has meant that these potential consumers are no longer venturing out to shopping centres in preference to shopping from the comfort of their home. Now, …